Rising labor costs are being felt across multiple industries due to shifting economies, the global health crisis, digital disruption, and much more. As a result, many businesses are finding it increasingly difficult to attract and retain exceptional employees for their operations.
Your workforce is critical to your success – and labor is one area of your operations that you should continuously invest in.
Insource has found that one of the most beneficial – but often overlooked – solutions is to implement a floor-level coaching strategy. By implementing or improving current floor-level coaching, businesses can help boost employee morale, performance, engagement, and safety. It’s just a few of the reasons why we always have a hands-on Coach or Supervisor as part of our solution, and why we want to share some of our findings with you.
What is floor-level coaching?
Floor-level coaching is a type of hands-on training aimed to teach the skills, knowledge, and competencies necessary for employees to perform their specific job. For manufacturers and distributors, this often takes place on the shop floor of a warehouse or operational facility. Rather than flipping through employee handbooks or digital simulators, floor-level coaching takes place within the employee’s normal work environment, ensuring there is no disconnect when shifting from training to day-to-day work.
Benefits of Floor-Level Coaching
While digital technologies have disrupted the workplace and how processes get done, it is difficult for technology to replace hands-on, in-person training. Floor-level coaching ensures that new and current employees understand how to operate equipment, pick orders, or respond to customers appropriately all while receiving feedback in real time. This leads to a boost in performance and productivity as you eliminate the miscommunication associated with traditional training methods. Plus, floor-level coaching ensures the work gets done while the training takes place, eliminating lost time or revenue.
Sustain Good Trends and Halt Bad Habits
It’s no surprise that building good habits starts from day one. With an adequate coaching strategy, floor leads and supervisors can halt bad habits before they begin while effectively communicating how to avoid or fix errors. This will set your organization on a path to sustained results as employees implement good habits rather than guessing the correct way to perform a task. Additionally, if leadership is away from the facility, a strong coaching strategy ensures that operations will run smoothly while management is away.
A recent Harvard Business Review study found that organizations with highly engaged employees experience 22 percent more productivity. Investing in real-time feedback, active coaching, and clearly communicating your organization’s mission helps individuals define their own purpose within the company. People want to come to work, understand their jobs, and know how their work contributes to the success of the organization. By clearly articulating this during training, organizations can see sustained results over time.
Focus on Safety
For our team, as well as our manufacturing and distribution customers, safety is always top of mind as injuries are costly and avoidable. It is an employer’s legal and moral responsibility to instruct workers on how to perform their daily activities in a safe manner. Aside from being an integral part of the employee onboarding process, safety training also requires regular refresher courses for compliance and effectiveness. Properly training your labor force as well as implementing floor supervision mitigates co-employment risk and OSHA liabilities while keeping your labor force up to date on changes in equipment, materials, and processes.
Get Started Improving Your Labor Strategy
At Insource, we understand the pressures faced by operations leaders – specifically the role labor productivity and flexibility play in the equation. That is why we make it our mission to provide tailored labor solutions to our customers to ensure their operations are reaching optimal productivity and profitability.
Insource is a national provider of performance-based labor solutions for manufacturing & distribution. Our proven approach reduces labor costs while improving productivity and quality. People. Process. Results.
To learn more about how we could help you, visit www.insourceperforms.com